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Frequently Asked Questions
What types of writing services are provided by the EliteWritings company?
EliteWritings company specializes in professional writing, editing, rewriting, and proofreading services for academic and business purposes. Our writers deal with all types of written content, including essays, coursework writing, term papers, article writing, lab reports, CVs and cover letters, statements of purpose, book reports, case studies, PowerPoint presentations, speech writing, etc.
Is EliteWritings company a legitimate writing service provider?
Yes, our company provides legal writing services. We provide custom-written papers for studying and referencing purposes.
Is the customer provided with the full Money-Back Guarantee?
We adhere to transparent and fair terms when dealing with our customers and respect their opinions. If you do not get the paper written in accordance with your instructions, we provide free revisions and have a Refund policy to resolve the issue. Please check our “Refunds Policy” section for more details or contact our Customer Support Team representatives for assistance. However, we assure you that our writers know how to satisfy clients’ needs and address paper instructions at once.
How can I order from EliteWritings company?
The ordering process is organized through our website. You have to fill out the order form, provide the requirements, and pay for the services. We request the minimum personal information from you. If you have issues with filling out the form, you can contact our Live Chat for assistance. You can find the “live chat” icon on the main page.
Who will write my paper?
All papers are written by degree-holding professionals who are native English-speaking writers. We do not employ amateurs.
How would I know that my order is assigned to the right writer?
The writers of our team specialize in many areas. When the order comes to the processing center, the administrator assigns it to the writer who is knowledgeable in the area of your expertise.
How will I get my paper back?
When filling in the order form, you are requested to register in our system. It is a simple two-step process that requires your e-mail for verification. Once the paper is completed, you can find it in your personal account on our website. Moreover, you can choose an option to get the paper delivered to your e-mail box.
Is using the EliteWritings website safe? Can my professor find out that I order papers?
We guarantee full confidentiality of all your data. We require your personal details exclusively for communication purposes. We never disclose customers’ private details to any third party.
What forms of payments are accepted?
You can pay with any type of credit or debit card, at your convenience. We guarantee the safety of all financial transactions.
Do you have discounts for returning clients?
Sure, we do! We are happy to offer a convenient discount policy for our customers. There is a separate section on our website that explains the policy. Besides, you can contact the company representatives and discuss the current offers for both new and returning clients.
Do you offer any quality guarantees?
We never compromise the quality of our services. We employ professional native writers who maintain the highest possible standards in academic paper writing. We believe that quality is equal to reputation and want our reputation to be kept impeccable.
I have filled out an order form but cannot submit it. What shall I do?
Ensure that you do not attach big files. If you have attached big files for a writer, the form will not update due to the size restrictions on the website. Contact our support team, and they will send you an email to deliver the files to the writer.
I have set wrong order details and want to change urgency, academic level, assignment type, or the number of pages. Can I change it?
You cannot edit order details after the order was placed. You need to contact our support team, and they will help you make changes. If you want to change urgency or academic level, the price may increase, and you may be asked to pay additionally.
Can I add more pages to my order?
You can place an additional order with the required number of pages. You may go to My orders in your personal account and place an additional order there. You may ask our support team for assistance.
Will I receive notifications when the writer is assigned to my order?
You will find a Writer’s ID in the order details in your account when the writer is assigned.
How are the plagiarism issues resolved?
We ensure plagiarism-free content. All works are scanned using innovative plagiarism detecting programs. We can provide two documents as the finished work – the paper and the plagiarism report. The latter can be requested from the Customer Support Team representatives. Thus, you can be sure that you get absolutely authentic content.
I am worried that the writer can confuse the style. Can I be sure that the writer is qualified in the style I need?
Our experienced writers are conversant with all the major styles practiced in the academic world. You should specify which style you need (APA, MLA, Chicago, Oxford, Turabian, Harvard, etc.), and the writer will follow your requirements. Moreover, if you have special formatting instructions that do not comply with the abovementioned styles, you can forward them to your writer. In any case, your paper will be written according to the precise formatting requirements.
Is the copy of my paper stored in your database?
The copy of the paper is retained in your personal account and you can download it to your PC any time. We do not share the papers with any third parties and you are the only owner of your orders. So, you can be sure that your paper is authentic.
Do you offer a customer satisfaction guarantee?
Your satisfaction is our top priority. You can request a revision within 2 days after the order has been completed, and our writers will revise your paper for free. Extensive papers (20+ pages) have a 30-day free revision period. You should only send a revision request with precise comments about what should be changed. However, please mind that your original instructions should remain unchanged and you should not provide any additional requirements during your revision request. We ask all our customers to provide full order details while placing the order, which would allow avoiding any misunderstandings. If you are still not satisfied with the quality after your revision request and the requirements are still not followed by the writer, you are eligible for a refund. Please check our Terms and Conditions and Refund Policy to learn more about our revision and refund policies. If you believe that your order contains plagiarized ideas, you will have to send us a plagiarism report for investigation. Please mind that you can request a refund within 14 days after the order deadline expires.
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